The Cass City IB tellers would benefit from customer service training. If you don't know or can't listen to the customer, check with your manager for direction. When we finally got connected with the Customer Service Manager - she saved the day and couldn't have been more helpful - 5 stars for her!
Feeling jipped but great service
They used to be really nice and friendly, but the new tellers they've been getting aren't so good. I'm about to close my accounts and switch to Frankenmuth credit union.
Independent Bank is a US Bank based in Cass City, Michigan. Independent Bank is located at 6241 Main St, Cass City, MI 48726, USA.
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